Help centre

Frequently asked questions

Short answers to the questions we hear most. Still stuck? Contact support.

What is AssetOrganize?
AssetOrganize is a secure app that helps individuals and families organize the important information their loved ones may need in the future — legal documents, financial details, insurance, assets, digital accounts, emergency instructions and more — and decide who can access it.
Who is AssetOrganize for?
It is for anyone who wants to plan ahead: individuals organizing their own affairs, couples and families preparing together, and people acting as an executor or trusted contact for someone else.
How is my information protected?
Supported documents are encrypted on your device before they are stored, your account can be protected with two-factor authentication, and role-based access means you decide exactly who can see each part of your information.
Who can see my information?
Only you and the people you explicitly invite. You assign each person a role — such as co-owner, executor or trusted contact — and control what that role is allowed to see.
Is AssetOrganize available on mobile?
AssetOrganize is being released as mobile apps for iOS and Android. Store links will appear here as soon as each app is publicly available.
How do I get help?
Visit the Help & Support page or email our team. We are happy to help with questions about your account, the app or your data.
How do I delete my account and data?
You can request deletion of your account and associated data at any time. See the Account & Data Deletion page for the steps.
Can’t find what you need? Email morten@assetorganize.com and we’ll help.